查看常见问题、权限设置和故障排查步骤，或直接通过电子邮件联系我们。
Find answers, review permission settings, troubleshoot common issues, or contact us by email.
请前往 iPhone“设置 → 通知 → Moveo”，确认已允许通知，并检查 App 内的提醒时间、提醒人格和勿扰模式设置。
Open iPhone Settings → Notifications → Moveo and confirm notifications are allowed. Also check reminder times, reminder personality, and Focus settings inside the app.
请前往“设置 → 隐私与安全性 → 健康 → Moveo”，确认已授权所需数据。授权后重新打开 App，数据可能需要短暂时间同步。
Go to Settings → Privacy & Security → Health → Moveo and confirm the required permissions are enabled. Reopen the app after granting access; syncing may take a short time.
请使用购买时相同的 Apple ID，在 App 的订阅或设置页面点击“恢复购买”。订阅的管理与取消由 Apple ID 账户设置完成。
Use the same Apple ID used for the purchase, then select Restore Purchases from the subscription or settings screen. Subscriptions are managed or cancelled in your Apple ID settings.
确认设备已登录 iCloud、网络连接正常，并在“设置 → Apple ID → iCloud”中允许 Moveo 使用 iCloud。随后重新启动 App 再试。
Confirm that you are signed in to iCloud, have a working internet connection, and have enabled Moveo under Settings → Apple ID → iCloud. Then restart the app and try again.
你可以随时在 iPhone“设置 → Moveo”或“设置 → 隐私与安全性”中查看和更改权限。关闭权限后，相关功能可能无法使用。
You can review or change permissions at any time in iPhone Settings → Moveo or Settings → Privacy & Security. Features that depend on a disabled permission may stop working.
请先查看 App 设置中是否提供重置或删除选项。需要进一步协助时，请发送邮件至支持邮箱，并说明希望删除的数据类型。
First check the app settings for reset or delete options. For further assistance, email support and specify the type of data you want removed.
了解 Moveo 如何处理数据，以及使用本服务时适用的规则。
Learn how Moveo handles data and which rules apply when using the service.
查看隐私政策View Privacy Policy→ 查看使用条款View Terms of Use→