使用条款Terms of Use

欢迎使用动了吗 / Moveo。本页面为通用使用条款模板，你可以在 WordPress 页面编辑器中替换为正式法律文本。

服务说明

Moveo 提供运动提醒和习惯养成工具，不构成医疗建议。请根据自身情况合理运动。

用户责任

用户应根据自身身体情况合理使用提醒和运动功能。如存在健康风险，请先咨询专业人士。

订阅与购买

如 App 提供 Pro 功能、一次性购买或订阅，具体价格、权益和取消规则以 App Store 显示为准。

知识产权

App、网站、图形、角色、海报模板和界面设计受相关知识产权保护。

联系我们

如有问题，请联系：info@notefencing.com

Welcome to Moveo. This page is a general Terms of Use template. You can replace it with your final legal text in WordPress.

Service Description

Moveo provides movement reminders and habit-building tools. It is not medical advice. Please exercise safely according to your own condition.

User Responsibility

Users should use reminders and activity features according to their own physical condition. If you have health concerns, consult a professional first.

Subscriptions and Purchases

If the app offers Pro features, one-time purchases, or subscriptions, pricing, benefits, and cancellation rules are shown in the App Store.

Intellectual Property

The app, website, graphics, characters, poster templates, and UI designs are protected by intellectual property laws.

Contact

Contact: info@notefencing.com

MoveMate · Help & Support

How can we help?

Find answers about movement reminders, HealthKit permissions, notifications, iCloud backup, subscriptions, purchases and account settings. You can also contact the MoveMate support team directly.

Contact Support View FAQs

Support topics

Select a topic below to quickly find the most relevant information.

🚶

Movement and step tracking

MoveMate uses Apple HealthKit permissions to read movement-related information such as step data. You can review or change access at any time in the Apple Health app or iPhone Settings.

🔔

Notifications and reminders

Notification permission is only requested after you choose to enable movement reminders. Notification settings can be changed at any time in Settings → Notifications → MoveMate.

☁️

iCloud backup and sync

When enabled, MoveMate may use your personal iCloud account to back up and synchronize supported app information across your Apple devices.

💳

Purchases and subscriptions

App Store purchases and subscriptions are managed through your Apple ID. MoveMate does not directly process or store your payment card information.

Frequently asked questions

These answers cover the most common questions about using MoveMate. How do I enable movement reminders?

Open MoveMate and go to the reminder or settings section. Choose your preferred reminder schedule and enable notifications when prompted.

You can later change permission in iPhone Settings → Notifications → MoveMate. How do I allow access to HealthKit?

MoveMate will request HealthKit access when a feature requiring health or movement information is first used.

You can review access through:

Open the Apple Health app.
Tap your profile picture.
Open Apps or Data Access & Devices.
Select MoveMate and adjust the permissions.

Why is my step count not updating?

Confirm that HealthKit access is enabled and that your iPhone or Apple Watch is recording step data.

You can also close and reopen MoveMate after checking the Health app. Some health information may take a short time to synchronize between devices. How do I restore a previous purchase?

Open MoveMate, go to the purchase or subscription screen and select Restore Purchases.

Make sure the device is signed in with the same Apple ID used for the original purchase. How do I manage or cancel a subscription?

Open the iPhone Settings app.
Tap your Apple ID name.
Select Subscriptions.
Select MoveMate.
Review, change or cancel the subscription.

Subscription billing and cancellation are managed by Apple. How does iCloud backup work?

When iCloud functionality is enabled, supported MoveMate information may be stored in your personal iCloud account and synchronized between devices using the same Apple ID.

Availability may depend on your iCloud settings, network connection and available iCloud storage. Does MoveMate upload my health data to third parties?

MoveMate does not sell your personal health information. HealthKit information is accessed only when permission is granted and is used to provide the app’s movement-related features.

For full details, please review the MoveMate Privacy Policy. How can I report a problem?

Email support@notefencing.com and include:

Your device model
Your iOS version
The MoveMate app version
A description of the issue
A screenshot, when relevant

Still need help?

Contact the MoveMate support team and describe the question or issue you are experiencing. We normally respond within 2 business days. support@notefencing.com

Support information

App: MoveMate

Developer: NoteFencing

Response time: Within 2 business days